1. Introduction
IBT Enterprises prides itself on professional communications that respect the privacy of our customers and visitors. In order to provide you with relevant information, and protect certain IBT information, we will at times request personal information from you as you navigate this Web site, and we will offer you opportunities to join specific e-mail lists. E-mail lists are 100 percent opt-in.
All e-mail addresses are kept in strict confidence and are used only for authorized communications. We won’t allow others to invade your privacy, either. We do NOT sell, loan, lease or make our mailing lists available for any commercial purposes whatsoever. Any unauthorized use of our lists is prohibited, and all appropriate actions will be taken to prevent unauthorized use.
Please note that IBT provides links to third-party sites that may interest you. Those sites are not subject to this privacy policy. Please check the privacy policies of those sites before providing personal information to them.
2. Types of Information Collection
IBT collects information from visitors in several ways:
- Registration screens and online forms
- In the process of sales inquiries
- In e-mails sent to IBT from clients
- Through automated means such as communications protocols and cookies
- IBT may receive data from you as part of the communication connection itself – the standard electronic greeting between your computer, the network, and our servers. This information often consists of network routing (where you came from), equipment information (browser type), date and time. At this time our server will also query your computer to see if there are “cookies” previously set by ibtenterprises.com to facilitate log in or other site navigation procedures.
Some parts of the IBT site use cookies to collect information about visitors’ use of the Web site and to facilitate return visits. The information collected from cookies is tracked to enhance security and to improve the functionality of the Web site by avoiding duplicate data entry, facilitating navigation and increasing the relevance of content. Cookies on the site may collect the following information: a unique identifier, user preferences and profile information used to personalize the content that is shown, and membership information to access IBT’s online communities. Some cookies used by ibtenterprises.com may remain on the user’s computer after they leave the Web site to make it easier for you to return to the site without re-entering identifying information.
While we don’t offer an opt-out on the site for cookies, browsers do provide you with information and control over cookies. You can set your Web browser to alert you when a cookie is being used. You can also get information on the duration of the cookie, and to learn what server your information is being returned to. You then have the opportunity to accept or reject the cookie. Additionally, you may set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users may generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion. Disabling cookies may make the process of accessing certain information from the site more lengthy as you will have to re-enter identifying information each time you wish to access.
3. How Information Is Used
IBT collects information from users for the following purposes:
To engage in transactions or communications. Name, address and e-mail may be collected and stored as part of the transaction history. The majority of the information collected under this category is business contact information.
To provide future service and support. Information collected for this purpose is both contact information and information related to products and service/support requested. This information is also used to provide service and product updates and similar notices.
As a result of information download. Users who download information may be contacted to confirm they did not experience problems in the download process. These communications are not subject to the general opt-out of marketing notices.
To select content. Information may be collected to help create Web site content and navigation that is most relevant and user friendly. This includes information collected as a result of site navigation as well as information provided in forms.
To respond to user inquiries and requests for information. This information includes registrations for newsletters and specific requests for further information.
To better tailor marketing to user needs. We may use information from purchases and requirements to provide you with timely and pertinent notices of product and service developments that address your needs and requirements. Marketing notices are subject to the general opt-out elections.
To better respond to requests for service or quotes for product and equipment purchase. IBT will pass contact information to the appropriate IBT account executive for follow-up related to your request.
To provide information on educational events or relevant partner products. We occasionally co-sponsor events with partners that provide services of potential benefit to IBT clients. We may provide information on such events and services to clients that have provided information indicating interest in the subject matter or service. To help assure respect of your information, we maintain control of the information or limit the use of the information by these partners.
As a result of legal requirements. IBT may be required to provide personally identifiable information to comply with legally mandated reporting, disclosure or other legal process requirements.
4. Customization, Preferences and Opt-Out
IBT recognizes that visitors may not wish to be contacted about new or related products. www.ibtenterprises.com allows you to opt-out of e-mail marketing that may result from use of the site. These choices may be made as part of the registration process or from links in marketing mailings. You may at anytime modify your preferences, including opting out of receiving information from IBT by sending an e-mail to ibtinfo@ibtenterprises.com to specify your preferences in the body of the message.
5. Profile
IBT is enhancing the Web site with the ability to create a centralized user profile of information for registered clients. We maintain the information and allow you to update it at any time. You will be able to review and update this information each time you access restricted information.
6. Policy Updates
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via e-mail. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on this Privacy Policy calling out the change. In some cases where we post the notice we will also e-mail users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
We may update this policy from time to time to describe how new site features affect our use of your information and to let you know of new control and preference features that we provide you.
7. Questions
Please contact ibtinfo@ibtenterprises.com with any questions about this Privacy Policy.
8. Headquarters
IBT Enterprises’ Headquarters is located at 1770 Indian Trail Road, Suite 300, Norcross, GA 30093.